Loyalty Points
Member points connected to counter redemption
A loyalty demonstration connecting a mobile membership card, rewards catalogue and counter redemption.
The business and its needs
The illustrative brief is members checking points and rewards while staff reviews redemption status. All member and points data are samples.
KDS’s contribution
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Designed a mobile membership card and points history.
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Connected reward selection, redemption confirmation and vouchers.
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Provided counter operations and reward rule administration.
How the workflow connects
The workflow illustrates the design scenario, not actual client outcomes. Publishable historical screens are unavailable.
Illustrative scenario
- Example: members ask the counter for their balance
The system workflow
- Member checks points and rewards
- Confirms a redemption and receives a voucher
- Counter staff reviews the voucher state
A closer look
Delivery record
- Scope and required materials confirmed
- Not yet confirmed
- First usable version
- Not yet confirmed
- Public launch
- Not yet confirmed
Delivery time is measured from confirmed scope and complete required materials. We leave durations unstated where the record is incomplete.
Improvements after delivery
No subsequent improvement record is ready for public verification yet.
